Saturday, February 14, 2009
To the readers of this blog: Happy Valentine's Day
I know I haven't been writing lately. Business has been good and we're having a busy winter season with many new assessments. Together with the nurse, our team has become so experienced at doing them that we can literally walk into a new home and instantly see what's needed or probe sufficiently to get to the meat of the problem then come up with a practical solution. The person hiring us may be the actual older client; sometimes it is the adult child who wants the outcome scewed to his/her advantage. Nevertheless, our assessments are honest evaluations of the elder client's condition and a recommendations list is produced to allow that senior client to live independently with high quality resources that we are able to tap into. Today's assessment was difficult, but the outcome will steer this particular client to a better quality of life and that makes it all worthwhile. Following the principals learned by Don Miguel Ruiz, author of The Four Agreements we assess each client being impeccable with our word; faced with a difficult client we don't take anything personally; by not making assumptions we probe sufficiently to get to the heart of a problem; and lastly we strive to always produce our best plan of care for the client. These principals guide how and why we are a successful GCM practice. Following the principals of The Four Agreements will certainly help any business who is stiving to do their level best in these difficult times. Actually, it's not a bad way to live your life!
Labels:
care management,
The Four Agreements
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